Terms of service

Welcome to Baked! These Terms of Service (“Terms”) govern your use of our website, products, and services. By visiting or purchasing from our store, you agree to be bound by these Terms. Please read them carefully.

1. General Information

By using our site, you confirm that you are at least 18 years old and legally able to purchase products where applicable.

2. Products

  • All products sold by Baked are handmade, premium quality treats, including cookies, brownies, and other dessert items.

  • Product descriptions, images, and prices are as accurate as possible. However, minor variations may occur due to the handmade nature of our products.

  • Allergens: Customers should check each product’s description for allergens (e.g., Gluten, Dairy, Nuts) before purchasing.

3. Orders and Payments

  • Orders can be placed through our Shopify store using the available payment methods.

  • All payments must be completed at the time of purchase.

  • We reserve the right to cancel any order that appears fraudulent, contains incorrect pricing, or cannot be fulfilled.

4. Shipping & Delivery

  • Shipping costs and delivery times are displayed during checkout.

  • Baked is not responsible for delays caused by third-party shipping providers.

  • Customers must provide accurate delivery information. Incorrect addresses may delay or prevent delivery, and additional fees may apply.

5. Returns & Refunds

  • Because our products are perishable and handmade, returns are generally not accepted for change of mind.

  • Refunds or replacements are only provided for damaged or incorrect items.

  • To request a refund or replacement, contact us within 48 hours of receiving your order at connor@hostees.co.uk with your order number and photo of the product.

6. Intellectual Property

  • All content on the Baked website, including images, text, logos, and designs, is the property of Baked and protected by copyright.

  • You may not reproduce, distribute, or use our content for commercial purposes without written permission.

7. Limitation of Liability

  • Baked is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

  • Products should be consumed responsibly, and any use outside of recommended dosages is at the customer’s own risk.

8. Governing Law

These Terms are governed by the laws of [Your Country/Region], and any disputes shall be resolved under its jurisdiction.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of our site constitutes acceptance of the updated Terms.

10. Contact Us

If you have questions about these Terms, please contact us:

Email: connor@hostees.co.uk
Address: [Insert business address here]